Winifred Tannetta Costello Services Policy

Tarot and Healing Arts Services with Winifred Tannetta Costello Policy

  • Providing a professional reading to my clients is important to me. I personally believe in the Tarot as an inspirational tool that can provide insight, wisdom and guidance on the journey of personal transformation.  I bring the best of my abilities, knowledge and intuition to my work and will strive to provide a positive and empowering reading even if a challenging situation is being presented. That said, all readings are provided with the understanding that you a responsible adult with your own free will.  You alone are responsible for any and all actions that you take in life.  I am not responsible for any decisions, events or actions which might occur following your reading.
  • Please understand that once I have tapped into higher guidance and have written your reading, I let it go and send its energy to you, the client. This means that I don’t take notes or hang onto the energy stream of your reading once it is done.  This is important not just for my own self-care, but this allows me to be a clearer vessel for your future readings and the other clients I work with.  This means that I am not available to answer “follow up” and/or clarifying questions to a reading. Once a reading is done, it is complete.  I know from experience that is not the best use of our mutual energies to engage in a dialogue over a reading that has been delivered, to continue pick it apart or question every detail.  That said; please understand that I will not answer emails or phones calls regarding your reading once it has been delivered.
  • I believe it is important for you to take time to sit with your reading and allow it to integrate fully.  There is a benefit to the written reading format; it can be reviewed whenever you wish. This offers you the time to reflect on the nuances of your reading, and to examine it for deeper understanding as you progress.
  • I treat all clients that I work with equally regardless of race, gender, orientation or religion.
  • In alignment with my professional ethics, I respectfully reserve the right to refuse a reading or service for any reason at any time.  Please understand that it is not personal if I refuse to provide a service for you.  It is my mission to ensure that my clients receive the very best experience, even if that means the client would be better served with a different reader or practitioner.  In these situations, a full refund will be given if payment has already been made and the reading not yet given.
  • I will not read for any client that is rude, disrespectful or abusive in any way.  No exceptions.
  • I will not answer questions that are not in alignment with my professional ethics.  This means I do not provide readings on legal advice, criminal activity, gambling or anything to do with curses.
  • The focus of a reading is on the actual querent. I do not perform third party readings; that means no “snooping” (IE: Does John secretly like Suzy?) so do not expect me to perform a reading for someone that is not actually the one receiving the reading or has not given their express permission to me.  This would not be in alignment with my ethics. In situations where you are uncertain about the nature of your inquiry, if you contact me, I will do my best to assist you in formulating a question that is more relevant and beneficial to you, whenever possible.  If we cannot agree on how to re-phrase your question (which means I would not be able to perform the reading) then your money would be refunded if you have already paid.
  • I do not provide readings for anyone under the age of 18.
  • All communication that is exchanged regarding your reading and the actual reading itself are private and held in the strictest confidence.  All tarot readings are stored securely.
  • I am not a doctor,lawyer, licensed mental health counselor, therapist, or financial expert.  If you have questions or concerns regarding your health, legal or financial situation, I recommend seeking professional help in those areas. While readings can be a helpful, complementary tool for understanding situations and challenges, they are not a substitute for mental health counseling, legal, financial or medical advice.
  • Please be courteous and respect my time as I respect yours.  All cancellations and rescheduling requests must be communicated via email, phone or in person with 24 hours notice otherwise you forfeit your payment.  No shows/no contact forfeit their payment.  I do not accept cancellations via social media.
  • I am committed to delivering the highest professional standards and skills in my product; however, I cannot guarantee the outcomes of any reading or service.  I can only ensure that I will deliver the services purchased as described.
  • You are solely responsible for remembering your appointment.
  • Disclosure Statement: A tarot professional cannot predict the future with certainty and you should not rely on a tarot reading to make any decision that would affect your legal, financial, or medical condition. In certain jurisdictions, a tarot professional is required to disclose to you that tarot readings should be for entertainment purposes only, and if such a law applies to your reading, then you are hereby on notice thereof.

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